Privacy Policy

Effective Date: July 21, 2025

Applies to: Voolt Pro Plumbing Services

Voolt Pro Plumbing Services ("we", "our", or "us") operates the Voolt Pro Plumbing Services website (the "Website"), which provides plumbing inspection, installation, repair, maintenance, emergency support, and related services (the "Service").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website or Services. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

Personal Information

To deliver our services effectively, we may collect personal information including but not limited to:

• Your name
• Phone number
• Email address
• Physical address
• Property and plumbing system details (e.g., type of property, pipe materials, water heater information, drainage conditions, water pressure issues, sewer or fixture details)
• Service requests and preferences

This information enables us to provide accurate estimates, communicate effectively, comply with safety and plumbing code standards, and complete scheduled plumbing services.


Log Data

When you visit our Website, we collect standard data sent by your browser ("Log Data"). This includes:

• IP address
• Browser type
• Pages visited
• Time and date of your visit
• Time spent on pages
• Other diagnostic data


2. Use of Cookies

Cookies are small files stored on your device that help us improve your experience on the Website. They may be used to:

• Analyze user behavior
• Personalize your experience
• Serve targeted advertisements

You can choose to accept or decline cookies through your browser settings. Note: declining cookies may affect certain Website functionality.


3. How We Use Your Information

We use the collected information for purposes including:

• Responding to plumbing service inquiries or estimate requests
• Scheduling, confirming, and managing service appointments
• Performing plumbing inspections, repairs, installations, or upgrades
• Improving Website performance and customer experience
• Sending service updates, reminders, or promotional communications (if you opt in)
• Complying with legal, safety, and regulatory requirements


4. Sharing with Third Parties

We may share your information with third-party vendors who assist with:

• Website hosting and analytics
• Ad delivery and optimization
• Customer service or booking tools

These vendors are only authorized to use your data to perform their designated tasks and are required to keep your information confidential.


5. Online Advertising

We may use remarketing or retargeting tools (such as Google Ads or social media advertising platforms) to display relevant plumbing service advertisements based on your interactions with our Website. This may involve:

• Data collection through cookies or device identifiers
• Displaying plumbing-related ads on third-party websites or platforms
• Measuring and optimizing advertising performance

You can manage or opt out of personalized advertising using the following tools:

• Google Ad Settings
• Network Advertising Initiative (NAI) Opt-Out
• Google Analytics Opt-Out Browser Add-on

Mobile users may also manage ad tracking preferences in their device privacy settings.


6. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission or electronic storage is completely secure. While we take precautions, we cannot guarantee absolute security.


7. Links to External Sites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before submitting personal information.


8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware that a child has submitted personal information, we will delete it immediately. Parents or guardians may contact us to request deletion.


9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the "Effective Date" updated. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.


10. Contact Us

If you have questions or suggestions regarding this Privacy Policy, please contact us:

📧 Email: support@voolt.com