Terms of Use

Last Updated: July 21, 2025

Please read these terms carefully before using our website or booking any carpet cleaning services.



1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have defined meanings under the following conditions. The definitions apply whether used in the singular or plural.


Definitions

"Account" means a profile you may create to access or request services.

"Company", "We", "Us", or "Our" refers to Voolt Pro Carpet Cleaning Service.

"Service" refers to carpet cleaning consultation, scheduling, and services, as well as access to our website.

"You" means the person using or accessing the Service.

"Content" includes text, images, or information made available through the Website.

"Device" refers to any device used to access the Service.

"Feedback" means ideas or suggestions submitted by You regarding the Service.

"Affiliate" means any company or entity under shared ownership or control with us.


2. Acknowledgment

By using our Website or booking a carpet cleaning service, you accept these Terms. If you disagree, please do not use our Service.

You must be 18 years or older to use or book services through our Website.

Use of our services is also governed by our Privacy Policy, which outlines how we handle your personal information.


3. Services Provided

Voolt Pro Carpet Cleaning Service offers residential and commercial carpet cleaning services including:

• Deep steam carpet cleaning
• Stain and odor removal
• Upholstery and rug cleaning
• Pet treatment and allergen neutralization
• Pre-treatment and protective coatings


4. User Accounts

To request services, you may need to create an Account. You're responsible for maintaining accurate information and securing your login credentials. Unauthorized use of your Account is your responsibility.


5. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Upload or share offensive, harmful, or misleading content
• Attempt to damage or disrupt the Service or Website
• Use bots or unauthorized automation tools

We reserve the right to remove inappropriate content and suspend access for violations.


6. Scheduling and Service Limitations

All appointments are subject to availability and property conditions.

We may reschedule services due to unforeseen situations such as excessive clutter, inaccessible areas, or hazardous materials.

You are responsible for:

• Ensuring the cleaning areas are accessible and free of obstructions
• Notifying us of fragile items or special material types
• Securing pets, children, and valuables from the cleaning zones


7. Backups and Records

We maintain routine records of bookings and communications, but we recommend you save any service agreements, receipts, or correspondence important to you.


8. Intellectual Property

All content, branding, graphics, and functionality on the Website are the property of Voolt Pro Carpet Cleaning Service and may not be reproduced without our written consent.


9. Feedback

If you provide Feedback, you grant us the right to use it freely for any purpose, including marketing or improving our services.


10. Third-Party Links

Our Website may contain links to third-party platforms. We are not responsible for the content or policies of those sites.


11. Termination

We may terminate or suspend your access to the Service at any time for violations of these Terms, without prior notice.


12. Limitation of Liability

To the fullest extent permitted by law, Voolt Pro Carpet Cleaning Service is not liable for:

• Damage resulting from pre-existing conditions, stains, or fabric deterioration
• Delays due to access issues or property-related conditions
• Indirect or incidental damages related to service performance


13. Disclaimer

Our services are provided "AS IS" and "AS AVAILABLE." We do not guarantee uninterrupted availability or specific outcomes unless explicitly stated in writing.


14. Governing Law

These Terms are governed by the laws of the State where the services are rendered and the United States of America.


15. Dispute Resolution

You agree to try resolving disputes with us informally before initiating any legal proceedings.


16. Severability and Waiver

If any part of these Terms is found invalid, the remainder still applies. Failure to enforce any part of the Terms is not a waiver of our rights.


17. Updates to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and continued use of the Service constitutes your acceptance of the revised Terms.